Privacy Policy
We are committed to protecting your privacy and ensuring transparency in how information is handled when you use our mobile application Chess: Learn & Play Puzzles, hereinafter the "App") and our related websites and services. This Privacy Policy outlines the types of data we collect, how we use it, and your rights regarding your information.
1. Information We Collect
Information You Provide
You may provide information directly to us when you contact our support team, report an issue, or send feedback. This may include your email address and any message content you provide.
Automatically Collected Information & Analytics
When you use the App, we and our third-party service providers may automatically collect certain technical, usage, and diagnostic information from your device. This may include:
- Device information such as device model, hardware specifications, and operating system version.
- Unique device identifiers (such as IDFV) and network information, including IP address.
- Usage metrics, feature engagement, lesson completion events, session duration, and user interactions within the App.
- Crash logs, performance indicators, and diagnostic data.
We may use product analytics platforms (such as PostHog or similar tools) and telemetry to analyze usage patterns, understand how learners progress through lessons, improve app features, and ensure application stability.
Gameplay & Learning Progress
The App processes data related to your chess learning activities, such as completed lessons, stages, sections, streak counts, puzzle performance, stars, gems, and energy levels, to maintain your progress and personalize your learning experience.
In-App Purchases and Subscriptions
If you choose to purchase an in-app subscription ("Super") or digital item, the transaction is processed securely through Apple StoreKit. We and our subscription management providers (such as RevenueCat) process anonymous order tokens, transaction identifiers, and entitlement status to unlock features on your account. We do not collect, process, or store payment card details or banking credentials.
Third-Party Services (Game Center)
If you sign in using Apple Game Center, Apple provides the App with player identifiers and leaderboard scores to support the weekly XP league. This data is handled in accordance with Apple's Privacy Policy.
2. How We Use Your Information
We use the collected information for the following purposes:
- To operate, maintain, and deliver the App and its chess curriculum.
- To monitor, analyze, and optimize app performance, user experience, and learning efficacy.
- To provide, validate, and restore in-app purchases and Super subscription benefits.
- To respond to support inquiries, user questions, and feedback.
- To detect, prevent, and address technical faults, bugs, and security issues.
- In the free version of the App, to display advertisements (the paid Super subscription tier offers an ad-free experience).
- To comply with legal obligations and enforce our Terms of Service.
3. How We Share Your Information
With Service Providers
We may share information with trusted third-party vendors and service providers that assist us in operating and improving the App, including:
- Analytics and telemetry providers (e.g., PostHog or diagnostic services) to analyze app usage.
- In-app purchase and subscription verification services (e.g., RevenueCat and Apple StoreKit).
- Cloud infrastructure and hosting providers.
- Mobile advertising networks (in the free tier of the App).
For Legal & Protective Reasons
We may disclose information if required by law, subpoena, or legal process, or if we determine disclosure is reasonably necessary to protect the rights, property, or safety of Amnis Developers, our users, or the public.
4. Children's Privacy
The App is rated 4+ on the App Store and is designed for learners of all ages. We do not knowingly collect personal identifiable information from children under 13 (or under 16 in the European Union). The App does not contain public social chat rooms or direct peer-to-peer messaging. If you believe we have inadvertently collected personal data from a child without appropriate consent, please contact us at amnisdevelopers@gmail.com and we will take prompt steps to remove it.
5. Data Retention & Security
We retain collected information for as long as necessary to provide the App services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We take reasonable organizational and technical measures to protect your information against unauthorized access, loss, or misuse.
6. Your Rights (GDPR & CCPA)
Depending on your location, you may have rights under applicable data protection laws (such as GDPR in the EEA/UK or CCPA/CPRA in California), including the right to access, correct, delete, or export your personal information, or to restrict or object to certain processing activities. To submit a request, please contact our support team.
7. Terms of Use & Auto-Renewable Subscriptions
For information regarding licensing and auto-renewable subscriptions (Super Weekly, Super Monthly, Super Annual), please refer to our Terms of Use (EULA).
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. Your continued use of the App following the posting of changes constitutes acceptance of the updated policy.
9. Contact Us
If you have questions, feedback, or data privacy inquiries, please contact us at: